Help
We want to make sure you get the most out of using MyLongLunch, so we’ve listed common questions that might help you out.
If you still need help email support@mylonglunch.com or call 020 3137 0040
- F.A.Q.
- Registration and Log In
- My Account and My Details
- Listings and FYIs
- Site Content
- Privacy
- About
- Setting Up Email Alerts
F.A.Q.
Can I buy media through MyLongLunch?
No you can’t. MLL encourages agency / media communication and doesn’t see the point in adding another stage to the purchasing cycle. MLL is a prompt service and not an online auction site.
What do the headings of the column mean?
Publication: The name of the site, station, channel or publication of the media.
Date: The date of publication.
Format: The format in which the advert will appear.
Industry: The specific industry the listing applies to.
Booking deadline: If you don’t know this you should consider a different career.
Why can’t I see the Publication or the full listing?
If you are registered as a media you may only view your own listings. You must be registered as an agency to view these in full detail, although be aware we carefully vet who we give this access to.
I am registered as an agency but I still can’t see the full listing?
Your account needs to be verified manually by our customer support department which could take up to 24 hours.
I have received an email to say my account has been verified and I still can’t see the listing in full?
Something’s wrong. Please let us know if this happens.
I forgot my anniversary and my wife kicked me out. What would you suggest?
That’s not really our bag. Roses?
I am a media and I wish to place listings on MyLongLunch. How do I get started?
Please call our sales team on 020 7183 1227.
Why is the site called MyLongLunch when it has nothing to do with food?
Because Google was taken.
Who are Boring?
Boring are a London based business incubator. Boring fully realises ideas and creates sustainable long term value. By being incubated, a start-up company can devote its time and energies to the pursuit of its idea or product, rather than having to worry about technical development, marketing, branding, office space, recruitment accounting or legal compliance. Boring's in-house resources and network means an incubated company's growth is accelerated massively and that they are never far away from someone who can help.
Registration and Log In
Can the activation email be resent?
Yes - if you have not yet activated your account, attempt to log in and the system will enable you to have your activation email resent.
I’ve Forgotten my password.
If you have forgotten your password you can reset it automatically.
Click here to start the password reset process.
I've changed my email address - how do I let you know?
Log into the site using your old email address and password. Then go to the "My Account" part of the site and update your email address. A verification email will be sent to your new email address, and you must click on the link in that email to complete your email address update.
How do I change my password?
To change your password log into the site using your email address and current password. Click the "My Account" link on the left hand side which enables you to change your password.
I want to cancel my registration to the site - how do I do this?
We're always sorry to lose a member! If there is a particular problem or issue that is causing you to leave MyLongLunch we'd like the opportunity to fix it. Email support@mylonglunch.com or call 020 3137 0040 and we'll do out best to help. If there is no changing your mind and you still wish to cancel your registration you can do so via the above number and address.
How do I register?
Simply click here to register. It should only take a couple of minutes at most. You'll be asked to complete a few details, including your email address. Make sure you enter a valid email address, as in order to complete your registration you'll need to receive our activation email and click on the on a link in that email.
What is the activation email?
The activation email will be sent to you as part of the registration process. Its purpose is to make sure that we have a valid email address for you, and to verify that it was in fact you who asked to register.
The activation email contains a unique URL. Simply click on it to complete your registration.
I haven't received an activation email.
The most common reason for not receiving an activation email is that the email has been incorrectly flagged as spam by spam filtering software.
Make sure that you are allowing email to be received from the site by adding the domain mylonglunch.com to your white list. The activation email will specifically come from activate@mylonglunch.com
If you are still having problems please email support@mylonglunch.com or call 020 3137 0040 and we'll do our best to help.
I've clicked the link in the activation email, but still can't log in successfully.
If you are receiving an error message, or have activated your account successfully but still can't log on, please contact support@mylonglunch.com or call 020 3137 0040
I've got another query not answered here.
We're sorry to hear you are having problems! Please email details of your question or issue to support@mylonglunch.com or call 020 3137 0040 and one of our support team will get back to you.
Please be as specific as you can, and let us know what Internet Browser you are using, what platform you are on (ie. PC or Mac) and also the ISP you use.
My Account and My Details
Are my details sold or passed to third parties?
No. Please see our Privacy Policy for more information.
How do I update the details MyLongLunch holds about me?
To update your details, simply log in and click ‘My Account’ on the left hand side of your screen. You will then be able to review and amend any details.
Listings and FYIs
Who can post a listing or FYI?
If you have a Media account you can post a listing. If you would like further information on setting up a media ccount, please email info@mylonglunch.com or call 020 3137 0040.
How do I post a listing?
To post a listing, click ‘Create a Listing’ on the left hand side of the site.
How can I remove a listing?
To remove a listing, click ‘My Entries’on the Left hand side of the site, select the listing you wish to remove and press ‘x’.
How can I remove an FYI?
To remove an FYI, click on ‘My Entries’ on the left hand side of the site, scroll down to your listed FYI entries and click ‘x’.
How much does it cost to place a listing?
To discuss advertising, call our sales team on 020 3137 0040. Visit the contact us page for further details.
I’m concerned about the content of an FYI/Listing on the site. What should I do?
Listings and FYIs on MyLongLunch are reviewed by our team on a regular basis. However if you have spotted a listing or FYI you think we should investigate further please email support@mylonglunch.com or call 020 3137 0040 and tell us.
Site Content
I’ve spotted an error! Who do I tell?
Whoops! We try and make sure all content on the site is accurate and up-to-date, but mistakes can occasionally happen. If you’ve spotted something that needs correction we’d be grateful if you could email support@mylonglunch.com or call 020 3137 0040 and tell us.
Privacy
Do you have a site privacy policy?
Yes. Click here to read it.
Are my details ever passed to third parties?
Your details will not be passed onto any third parties.
For more information, see our Privacy Policy.
For as long as you are a subscriber to our service we will be entitled to contact you by telephone, fax, email or by post for matters relating to your subscription, but this will not include any promotions or marketing emails.
We will not sell or trade your contact information.
About
Who is behind MyLongLunch?
Find out more about us here
Can I work for MLL?
We’re recruiting at the moment. Email info@mylonglunch.com and tell us why we should hire you!
This site is great! Who built it?
MyLongLunch is incubated by leading London incubator Boring. Design and Technology is ever evolving and produced in house by the Boring Team. Contact info@mylonglunch.com to find out more.
Site Compatibility: What web browsers should MyLongLunch work on?
MyLongLunch should work on the following browsers:
• Internet Explorer 6 and above
• FireFox 1.5 and above
• Opera 8.5 and above
• Safari 1.3 and above
• AOL 9
Setting Up Email Alerts
Setting up email alerts couldn't be simpler and MyLongLunch's technology allows you to build as many as you like, as tailored as you like.
Step 1)
Once logged in click the advanced search link.
Step 2)
Free Text Options.
- Enter a key(s) word in "with all of the words" and if that word(s) is within the listing posted it will appear in the results. Example: If you have a client interested in retail, then enter 'retail'.
- Enter "exact phrase" in and it will appear in the results. Example: If you have a client interested in clothing retail, enter 'clothing retail'.
- Enter several words in the "with at least one of the words" and if a listing is posted with at least one of those words, it will appear in the results. Example: If you have a client interested in retail, fashion, design and textiles, enter those words and if one of those words is included within a listing it will appear in the search.
- Enter a word you wish the search to filter and it will remove listings with that word. Example: If you have a search saved for the key word "IT" but you don't want to receive anything from The Islington Chronicle, then enter The Islington Chronicle in this field.
Step 3)
Select one or more media formats and the results will appear within the search.
Example: If you want to receive alerts about Features, Half Pages or Digital Adverts then tick those box's.
Step 4)
Choose to receive offers with a publication or deadline date of anytime, a specific date or between certain dates.
Example, if you have a client that has a lot of activity over Xmas you could select between dates of 1st November and 1st January.
Step 5)
Select a location and coverage of the media.
Example: If you wanted to know about offers in Hull, select 'Hull'.
By selecting a region, rather than a town, you will receive offers for the town as well.
Example: If you only want to receive offers from regional press, select 'Regional' as an option.
Step 6)
Select any number of industries.
Step 7)
Tick the box "MyLongLunch instant email alerts for this search? I'm in." and click 'search' to save that search.
Step 8)
You can now edit, delete and rename that search by going into 'My Account' on the left hand navigation and scrolling to the bottom of the screen.
If you require any more assistance setting up an email alert please call Matthew Wise on 020 7061 6427.
FYI
FREE PIZZA
So we aint done this in a while but lets see who logs on to MLL in the morning. First person to...
Regional Press: Knocked Down, Or Knocked out?
Www.guardian.co
Grad Facts 2008
Ri5zzzz have a decent article we can’t be bothered to rewrite and claim for our own so check out...
Graduate Video
See if you can spot yourself in our latest...
IET Engineering & Technology Recruitment Media
The IET is Europes largest engineering body and gives recruiters access to our massive 153,000...


